Frequently Asked Questions
Everything you need to know about Videa and how it works
General Questions
What is Videa?
Videa is a video creation platform that lets you upload assets and assemble them into polished videos. No complex software needed. Upload, organize, and create content quickly.
Who is Videa for?
Videa is perfect for content creators, marketers, educators, social media managers, small businesses, and anyone who wants to create engaging video content without the need for expensive equipment or advanced video editing skills.
Do I need any technical skills to use Videa?
No technical skills required! Our platform is designed to be intuitive and user-friendly. If you can upload files, you can create videos with Videa.
Pricing & Credits
How does the credit system work?
Video creation is based on credits. Each plan includes a certain number of credits. Credits are consumed based on duration and resolution. Shorter videos in lower resolution use fewer credits, while longer HD videos use more.
Can I purchase additional credits?
Yes! If you run out of credits, you can purchase additional credit packs at any time. Credits never expire, so you can use them whenever you're ready.
Is there a free trial?
Yes! New users receive free credits to try out the platform and create their first videos. No credit card required for the trial.
Video Creation
What video formats are supported?
We export videos in MP4 format, which is compatible with all major platforms. You can choose from various resolutions including SD (480p), HD (720p), and Full HD (1080p).
How long does it take to generate a video?
Render time depends on length and complexity. You'll receive a notification when your video is ready to download.
Can I edit the video after it's generated?
Currently, videos are created as final outputs. You can create multiple variations by adjusting settings and swapping assets until you get the perfect result.
What styles are available?
We offer multiple artistic styles including Anime, Realistic, Cartoon, 3D Animation, Watercolor, and more. Each style brings a unique aesthetic to your videos.
Characters
How do I create characters?
You can create characters by uploading your own designs or choosing from a template library. Once created, characters can be saved and reused across multiple videos.
Can I use my own character designs?
Yes. You can upload your own character designs and assets to use directly in your videos.
How many characters can I create?
There's no limit to the number of characters you can create and save in your account.
Usage Rights
Can I use the videos commercially?
Yes! Depending on your subscription plan, you have full commercial usage rights for videos created with Videa. Check your specific plan details for complete licensing information.
Do I own the videos I create?
Yes, you retain full ownership of the videos you create using Videa. You're free to use them for any purpose allowed by your subscription plan.
Can I share videos on social media?
Absolutely! Videos created with Videa are perfect for sharing on all social media platforms including YouTube, Instagram, TikTok, Facebook, and more.
Technical Support
What if I encounter technical issues?
Our support team is here to help! Contact us through the help center, and we'll respond as quickly as possible to resolve any issues.
Is there a tutorial or documentation?
Yes! We provide comprehensive tutorials, guides, and documentation to help you get the most out of Videa. Check out our learning center for step-by-step instructions.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
Still have questions?
Our team is here to help. Get in touch and we'll answer any questions you have.