Privacy Policy
Last updated: December 2, 2025
1. Introduction
VideaArt ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service.
2. Information we collect
2.1 Information you provide
- Account information (email, username, password)
- Profile information
- Payment information (processed securely through third-party providers)
- Video prompts and inputs you provide to our AI
- Communications with us
2.2 Automatically collected information
- Device information (IP address, browser type, operating system)
- Usage data (features used, videos generated, time spent)
- Cookies and similar tracking technologies
- Log data (access times, pages viewed, errors)
3. How we use your information
We use your information to:
- Provide, maintain, and improve our Service
- Process your video generation requests
- Manage your account and subscriptions
- Process payments and prevent fraud
- Send you service updates and communications
- Provide customer support
- Analyze usage patterns to improve our AI models
- Comply with legal obligations
4. AI training and content
We may use your prompts and generated content to improve our AI models and service quality. However, we take steps to anonymize and aggregate this data to protect your privacy. You can opt out of AI training by contacting us at info@videa.at.
5. Data sharing and disclosure
We may share your information with:
- Service providers who help us operate our business
- Payment processors for billing purposes
- AI model providers for video generation
- Law enforcement when required by law
- Business partners with your consent
We do not sell your personal information to third parties.
6. Data security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication
- Secure payment processing
- Regular backups and disaster recovery plans
7. Data retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. However, we may retain certain information for legal or legitimate business purposes.
8. Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
- Withdraw consent
- Lodge a complaint with a supervisory authority
9. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.
10. Children's privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
11. International data transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.
13. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
info@videa.at